Compliance

Compliance

Compliance is an important issue which is a priority for Phoenix Hospital Group. All private hospitals are required by law to disclose certain key information which you will find below.

Compliance image for mobile

Compliance

Compliance is an important issue which is a priority for Phoenix Hospital Group. All private hospitals are required by law to disclose certain key information which you will find below.

Phoenix Hospital Group Compliance with the CMA Order

In October 2014 the Competition and Markets Authority (CMA) published the Private Healthcare Market Investigation Order 2014, which requires private hospitals to publish certain information about their referring clinicians. Phoenix Hospital Group takes compliance with the Order seriously, the required information is included below.

Higher value services

Phoenix Hospital Group has consulting suites at 9 Harley Street, 25 Harley Street and Phoenix Hospital Chelmsford which are rented to clinicians on a fixed session or ad-hoc basis.

Phoenix Hospital Group currently provides limited secretarial services to a small number of consultants at 25 Harley Street at cost.

Low value services

The following low value services are provided to referring clinicians with practising privileges at Phoenix Hospital Group.

Basic Workplace Amenities:

  • Refreshments, tea and coffee
  • Stationary to the extent that they are available to staff and persons working at the facility generally
  • Mail and post-room services to the extent that they are available to staff and persons working at the facility generally

 

General Services:

  • Operational and administrative services to ensure a smooth patient pathway, such as the processing of patient admissions and administration
  • IT support for issues relating to the facility
  • Billing services (recharged at cost)
  • Diary management and appointments
  • General clinical services, such as room space for Multidisciplinary Team meetings
  • Services provided to ensure clinical safety, including in-house training (such as Basic Life Support training)

 

Marketing and Promotional Services to be able to operate a Commercial Business, including but not limited to:

  • Production of consultant directories, including website profiles
  • Production of marketing material and literature, including GP and direct to patient mailers
  • Production of advertisements and media placements to promote the services of the business
  • GP educational events with a consultant speaker

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